Across the globe a proverb reverberates, “experience is the best teacher.” And, as we celebrate our 30th anniversary of delivering benefits solutions to the global marketplace and Goodhealth Worldwide joining the family – increasing our local knowledge and strengthening our global reach, we couldn’t agree more. Our know-how is the backdrop for the innovative, concierge-level experience you’ve come to enjoy with Aetna Global Benefits^‡ (AGB).

For starters, we’ve gracefully come of age with innovations like our International Health Advisory Team (IHAT) — a team of AGB-dedicated registered nurses that offers members concierge-level assistance, and our International Member Service Center that provides members with around-the-clock access to a variety of member resources — in virtually any language.  And in this last year in particular, we’ve seen our solutions really swell. We’ve rolled out the first-ever consumer-directed health plan for international customers — Aetna HRA. Our global wellness initiative, Demonstrated Value research, online enrollment application and the Virtual Employee Meeting are other prime examples of our growth and leadership.

In this edition of The Healthy Ticket, you’ll learn about our latest product innovation to date — Aetna Dental/Medical Integration (DMI). With DMI, we’re able to leverage claims data to save lives and reduce medical costs. We’ll also take you on a tour across the world to safely sample savory dishes. Specifically, we dig deeper into the Chinese culture through our World Spotlight. Appealing enough? What about curb appeal? We’ll also explore how going green can reduce health risks.

Thank you for being a valued customer and taking the time to celebrate with us. We look forward to sharing more milestones with you while providing the products, services and information you need to accomplish your business goals with the best of success.

Until next time,