Welcome to Aetna!

Welcome to Aetna — one of the largest and most prominent international health benefits providers in the world. Aetna is committed to helping create a stronger, healthier global community. Leveraging a 150+ year history, Aetna brings more than 30 years’ experience in the international health benefits market, providing first class service and comprehensive solutions worldwide.

Make the most of your Aetna International plan!

Navigating a health care system can be difficult — but navigating your international benefits plan shouldn’t be.

That’s why Aetna International is providing you with helpful information on the following topics:

  • Innovative Web tools —
  • Personalised, first-class service — International Health Advisory Team
  • Finding health care providers and facilities
  • Claims submission and reimbursement made easy

Around-the-clock, first-class service
Our multilingual member service professionals are available year-round and trained to respond to your specific international benefits needs. Support is available 24 hours a day, 7 days a week to assist you with:

  • Locating quality health care around the world
  • Answering questions regarding claims, benefit levels and cover
  • Processing claims in different languages
  • Coordinating reimbursement, offering options in over 180 currencies and payments

To reach the International Member Service Centre, dial the number found on your member ID card.

Contact us
Member Services
+1 866 320 4023

IHAT Europe

+44 (0)870 429 6439
Emergency Assistance
+44 (0)207 762 8129

Aetna Global Benefits® is a U.S. and European Union registered trademark of Aetna Inc. Aetna® is a trademark of Aetna Inc. and is protected throughout the world by trademark registrations and treaties.

Aetna does not provide care or guarantee access to health services. Not all health services are covered. Health information programs provide general health information and are not a substitute for diagnosis or treatment by a health care professional. See plan documents for a complete description of benefits, exclusions, limitations and conditions of coverage. Information is believed to be accurate as of the production date; however, it is subject to change.

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